Customer Testimonials
One think I can say is that my jeep got checked and didn't had an apmt , i come for my engine ligth to be reset i paid and left but when i got to burnet the engine logth was back on so now i ahve an apmt for the 29 for it to be checked again .. not very happy at the moment.
I had a great experience with the Lampasas store. I sent it in for a broken mirror quick prompt service and they even detailed my car I couldn’t be even more grateful for their service. Thank you Benny Boyd
Great service! Thanks!
People were very friendly and service was complete very quickly
It was short. I received nothing but help. I was surprised how little tim it took. Everyone was very professional.
Great service department. Very professionalism and customer service. Serving Writer James was great. Would definitely recommend
Friendly
Helped us get 2 new cars.
I always receive great service when I go get my truck serviced
Michael in the service department is phenomenal. He is always willing to help and provide answers. My UConnect quit reading my texts to me because of an Apple update. Michael told me how to fix this issue. When I got home, I disconnected the phone from UConnect and then repaired it per Michael's instructions and it worked.
Thank you Ashley and Michael. And Thank you to the Service Technician, that changed truck components, sorry I did not remember your name. Yall did an excellent job. Appreciate Benny Boyd. Shaun
Got new tires put on my truck.
Service department took my truck in without an appointment and took care of my service needs. They are very professional and friendly! I would highly recommend Benny Boyd in Lampasas for your vehicles repairs or services.
I just put new tires on my Ram 2500. I called to see about getting a front end alignment, and James got me set up earlier this afternoon. I wasn’t sure what time I could make it, so he gave me a 30 minute window. I arrived a little late, but he was able to get me taken care of. I was also able to use an online coupon which helped out a bit. It was a very efficient visit and I am a happy satisfied customer.
Courteous staff. Mechanic did a thorough check-up. Prioritized the areas that needed attention. Thank you
I never leave with a bad experience from Michael and his team. Even today I showed up without an appointment and also during the Internet outage. Even while having to write service tickets by hand, Michael still managed to get me in and out within 30 minutes. I will only take my car here to be serviced because I know I am always in good hands. You know that you are in good hands at Benny Boyd Lampasas and you know that every employee here truly cares. Michael and his team always take such good care of me and my family ...
Excellent experience. Since I live out of town, very pleased that my Ram could be serviced on a Saturday and scheduled on very short notice.
Great place
Have done business for a couple years now. Everytime I leave, I feel better than the last! Everyone is so nice & welcoming. More of a home vibe!
I got a flat on my truck and had to get it fixed right away I called the service department and talked with Brad he got me in and out in no time for a reasonable price. Thanks Benny Boyd for employing the best.
Our Salesman, David, took care of me and my family and got us exactly what we needed. THANK YOU for your care and Attention. Buddy was fast with the paperwork and treated us like an old friend. You would do well to visit these great guys!
The only place we take our charger. Very knowledgeable and fast. Great experience everytime. Michael is always great with giving out information and keeping us updated about anything regarding our vehicle. Thanks again.
A little bit high on some prices but very professional and fast service they let you know what is wrong with the vehicle and gives you a quote
Fastand reliable service. And no high-pressure upsales. Thanks!
5 Stars I've spent north of 300k at this dealership mostly because of the people that work here. Sales folks are great, but the service department really shines! I've never had a bad experience with anything from general maintenance to warranty repairs.
They have great customer service people. They were fast and efficient with the oil change done to my truck. Thank yall.
Friendly and fast service.
Expedient service and great customer service
Clean and thorough, thank you
Quick, courteous and professional
On a timely manner, great service. That's where I'm going from now on. Killeen and temple stinks.
Great experience always, the service department is top notch! James is always professional, informative, honest, and willing to do everything it takes to get the job done and I always leave happy. My only complaint is Fox News is always on in the waiting room with the volume turned way up. Too much controversy when you’re stuck there for an hour.
Always a Wonderful experience!!!
I had my truck in a different dealership for over 45 days for a warranty claim without a resolution - called at Benny Boyd, Lampasas, got a same day appointment followed by troubleshooting and diagnostic. Parts were ordered in an expedited manner and repairs was completed in day and an half. Kudos to my Service Advisor (Daniel), the technician (Sean) , the Service Manager and the rest of the staff. You earned my business!
Took care of my recall issue very quickly…in and out basically.
I setup a service appointment online, check in was fast and simple, communication on status of vehicle was great.
Excellent service
Very happy they had the parts I needed on hand, that and they were very prompt.
Friendly staff. Great communication skills. Super helpful.
Always a great experience!
Solid business and made my experience very comfortable
Great service. No surprises.
Very courteous and prompt. Was in and out in no time. Very friendly people also. I wouldn't hesitate to return for more service.
Very friendly and great service.
They gave excellent service and were very honest. They told me what was wrong, which the previous auto shop only told me two things were wrong just to get my business for the money. The previous auto shop worked on my car without even telling me everything that was really wrong. I was astounded! Thanks to Benny Boyd I know exactly what I need to get my car in safe working condition. They were very kind and sensitive, also to my wallet. Will definitely use for any more repairs. Thanks guys!
I first took my car to the Jeep dealership in Austin and they told me it would be 6 days before they could even diagnose it and then a few more days to fix. They were also forcing me to leave it there and pay for a loaner while waiting. I called service at Benny Boyd and he told me that they would get me in immediately and be able to fix it that day if they had the part. Sadly, they didn’t have the part but it was still worth the drive back to get it fixed. Saved me 100...
Got my vehicle back to me faster than discussed.
We needed a big service done on our Ram without much notice and Benny Boyd worked with us, which we greatly appreciate! Overall a great place to check off your service requirements!
Always great customer service !
Purchased a new truck and had to put a new transmission in it with less than 5000 mile due to a factory defect. Definitely not Benny Boyd's fault. The service center was able to get my truck in and the transmission replaced in a timely fashion. It is rare to find a dealership that says what they do and do what they say. Thank you John McConchie for making things right.
Always great service.
I went in for an oil change and they discovered that air filters needed to be replaced as well came in and let me know before they did it and I was in and out of there within an hour and a half. It was great they’re always great.
Avery Paul is a great salesman. He goes above and beyond for his customers. Ask for Avery Paul yall
It didn't take as long as expected!!
Benny Boyd’s service department in Lampasas always provides 5-star service. From scheduling to delivery, the process is very easy. Other dealerships nearby require you to drop off your vehicle just to get in line to be worked on. That’s not the case with Benny Boyd. And they have always quickly diagnosed and repaired any issues with all my Mopar vehicles. Kudos!
Very courteous and detail oriented. Always pleased with the service we receive
Great Service Department with Friendly personnel. Thanks again.
Great staff and service.
Excellent customer service!
Fantastic customer service! Thanks Laura Teal!
Outstanding people and outstanding service every single time!!!