Our team works hard to provide you with quality vehicle service, but we realize there’s always room for improvement. That’s why we would love it if you would share your Benny Boyd experience with us and others!
5 out of 5 stars
We never had a problem with Benny Boyd Dealership. Benny Boyd is a super company. I honestly recommend to anybody to buy vehicles at Benny Boyd. Thanks to Steve Ross for being a very good salesman.
An update from my previous review below... after my review had been seen by the general manager about the issue at hand all of the warranties that I was guaranteed during purchase time were reinstated. Thanks to Benny Boyd’s general Manager I am a happy 100% customer!
My sales guy Brad was awesome and he found the vehicle that I asked for. The reason I scored this dealership at a 3 was because throughout the whole deal I was being told that I would receive the lifetime engine warranty. I continued to ask this question throughout the deal prior to it being completed if I would receive the exact same warranties that was proposed from the beginning, more than 3 times I asked this question. I was told yes yes yes... furthermore once all paperwork was completed and I signed the paperwork for my engine lifetime warranty they pulled the paperwork to state that I would receive this... probably my fault for not saying anything but beware of that especially if you are purchasing a high end vehicle!!!... More
I just recently purchased 2019 jeep grand Cherokee from Benny Boyd. This was by far the best experience I have ever had shopping for a vehicle. This dealership has a relaxed and welcoming environment. You are not pressured into buying something right now. Steve Ross was patient and took the time to show me multiple vehicles and financing options. I will never use another dealership after this experience.
Steve Ross is really a pleasure to work with at BB on my new and too expensive RAM Truck!!!! He was wonderful and most honest. I love it but I am still scared of all that technology! Yes, I work in the high tech industry. This truck is amazing. I found out why:
You get a "better buy" from Benny so you "better buy" from Benny if you want a "better buy"! As there song says.
I am not going to Dallas ever again for a Truck.
I bought my husband a 2020 Ram 1500 Laramie for Christmas. David was awesome, and made the purchase as smooth and quick as possible. I appreciate that he respected how valuable my time was on Christmas Eve. The entire staff took great care of me.
Great place to purchase a vehicle, Brad Gentry (our sales) located a vehicle for me at another one of their dealerships. They brought it in with no promise of a purchase, the truck was just what I was looking for and ended up purchasing the truck. They had it detailed and full of diesel for me. Go see Brad If you need a new truck/car.
So I feel that when writing a review, honesty is the best. I purchased a car from Benny Boyd that ended up having issues. I am a mechanic and I live an hour away and at first I was skeptical about the repair work seeing as how it was in the shop 2 different times. However, that was put to ease. Chris Baker ended up handling the work and went above and beyond. He made sure that I had a vehicle to drive while my car was being serviced and he consistently kept me updated even if there was no new status. He took the time to listen to everything that I said was going on and addressed it accordingly, even if it didnt seem relevant to the issue. He never ducked my calls and always responded in a quick manner. Before returning my car, he triple checked it, and even detailed my vehicle. All times he had someone either bring me a loaner, or towed my car there and back and even filled up the tank on both cars. I would highly recommend Benny Boyd service to anyone! Also, if you're in the market for a vehicle, the sales team is quite helpful as well.... More
Steve Ross in Lampasas is the best. We have used him several times and every time the same experience. We call him or email him, tell him exactly what we want and within the same day, he has found the vehicle we want. He has been very good about getting it to us fast and been fair with all the prices. All in all Benny Boyd and Steve are very good to deal with. We have and will use them for all our vehicle needs. Thanks Steve. YOU ROCK!!!!
my experience with BB in service was so, so.
my experience in sales department was excellent. the staff went above and beyond to make a deal with me. Thanks to Brad and his manager the new truck is just what i needed.
i have been a BMW and Mercedes customer and while other RAM dealers can't match that experience Benny Boyd was able to.
The people at Benny Boyd have always treated me really well. When I would bring my truck for service I would go through the showroom and look at all the pretty new cars while I I'm waiting. The sales staff always acknowledges my presence, and they do it without "staliking me out" and trying to sell me a car. But just because the Service Department, the Parts Department, and the Sales Department have always treated me so well, I decided to buy my new RAM 2500 at Benny Boyd.
Ali Bailey, my salesperson, and Rodney, The General Manager were very nice. It's not often you have a GM take the time to get to know individual customers.
Listen. When someone treats me well I just don't forget them, and these people treated me VERY well and didn't price gouge me. I got a good, fair deal on my new truck. Ali Bailey is a real sweetheart so if you're looking for a new car or truck then Ali is the sales person you want helping get you into your new car. My hat's off to Benny Boyd's personnel. Thanks!... More